I purchased Premiere Elements 13 and Photoshop Elements 13 after a trail basis. I received 1 set of serial numbers to activate Photoshop and 2 sets for Premiere. However, after typing in the first set of numbers for Premiere, there was no place to ty

Question

I purchased Premiere Elements 13 and Photoshop Elements 13 after a trail basis. I received 1 set of serial numbers to activate Photoshop and 2 sets for Premiere. However, after typing in the first set of numbers for Premiere, there was no place to type in the second set. How can I check if Premiere has been properly activated?

Pattie-F · Accepted Answer

You generally just get one serial number per program...a list of 24 numbers, 6 sets of 4.

Click on the icon for the program and see if it starts up without asking for a serial number.

If it does not run now, please contact support:

To contact support, please click on the link below, click the Still Need Help? option in the blue area at the bottom, and choose chat. Make sure you are logged in with your Adobe ID, have cookies enabled, and have cleared your cookie cache. If you have issues, try a different browser.

Serial number and activation support

Pattie

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