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Participant
December 6, 2011
Question

I purchased the master collection 5.5

  • December 6, 2011
  • 1 reply
  • 790 views

I purchased the master collection 5.5 but did not have 64 bit so I had to download the 32 bit Premiere Pro and Affter EffectsCS4 but my Serial number will not work on these two products? but it worked on the 5.5

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    1 reply

    Jeffrey_A_Wright
    Legend
    December 7, 2011

    Did you purchase a download of Master Collection 5.5 or a boxed product?  If it is a boxed product you should be able to locate the serial number next to the Master Collection serial number.

    damnrattyAuthor
    Participant
    December 7, 2011

    I purchased a DVD …I have the print out and the email…but it only has one serial number….not 2….I need two…one for the master CollectionCS5.5 and One for the 32 bit Premier Pro CS4Edition

    Jeffrey_A_Wright
    Legend
    December 7, 2011

    Damnratty you don't have a serial number on the back of the box?  Did you purchase your software directly from Adobe?  I would recommend reviewing Find a serial number for more informaton on where to locate your serial number.