Question
I receive an invalid user name message in Creative Suite 2
Jeff,
I own CS2 and have had it on my Windows 7 computer until the computer crashed last week. I bought a new computer and it has Windows 8. I went to install my CS2 cds and it doesn't work. I read this thread and installed the software via the install links through my Adobe username, but Photoshop and InDesign are not working.
- When I open Photoshop, I get the same "Your Photoshop username, organization, or serial number is missing or invalid. The application cannot continue and must now exit." I went to the link you gave on 3/28/14 above, but it refers to VCOM Fix-It Utilities 6 or SystemSuite 6. I have neither installed on my machine.
- When I open InDesign it asks me for my serial number. I entered the number given with the CS2 download, but it doesn't work. It says "The serial number you provided is not valid. Please check your serial number and re-enter it."
I have tried to remove and reinstall several times. Please HELP!
Thank you,
Kim
