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TEAMniel
Participant
February 23, 2013
Question

I receive error -60 when I try install Edge Animate

  • February 23, 2013
  • 2 replies
  • 734 views

I also have issues downloading edge animate. System requirements fulfilled, by the way.

Download in Application Manager starts, then I see 1% downloaded, then the whole thing freezes, and after about a minute I get a message "installation error - Download seems to be damaged. Click "abort", wait a few minutes and then try again. (-60)"

Doing so does not work, restarting pc does not work, switching off firewall and virus scan does not work.

Please help, it is so frustrating and annoying!

Thanks

    This topic has been closed for replies.

    2 replies

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    February 23, 2013

    Branching this to a separate discussion.  TEAMniel if you are on a managed network please work with your I.T. department to ensure the Adobe Application Manager/PDApp.exe has full access to download our software.

    If you are on a home or unmanaged network then I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

    T
    TEAMnielAuthor
    Participant
    February 23, 2013

    Had a look to the posted site and checked point by point, everything is ok according to that ... nevertheless, thanks for the hint.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    February 23, 2013

    I would recommend checking your software firewall settings then.  Make sure that it is allowing all connections to the Adobe Application Manager/PDApp.exe.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 23, 2013

    uninstall your akamai dl manager and retry.

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