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hblanch14
Participant
November 18, 2015
Answered

I received a donation request through TechSoup. When I go to the list of products I don't find an option for Acrobat XI Pro Win ESD. I tried to download Adobe Acrobat Pro 11.0 instead but when the dowloand begins and the files are being extracted I a

  • November 18, 2015
  • 1 reply
  • 342 views

I received a donation request through TechSoup. When I go to the list of products I don't find an option for Acrobat XI Pro Win ESD. I tried to download Adobe Acrobat Pro 11.0 instead but when the dowloand begins and the files are being extracted I am then alerted my "device already has a more functional product installed. Setup will now terminate." I had previously dowloaded a free trial of Acrobat Pro DC. When the trial ended, I attempted to activate my new product purchase with the serial number I was given by TechSoup...no luck. Please help

    This topic has been closed for replies.
    Correct answer Megha Rawat

    Please uninsatll the Acrobat DC version.

    You can install Acrobat XI pro  from the below link:

    Download Adobe Acrobat products | Standard, Pro | DC, XI, X

    Hope this helps.

    Regards

    Megha Rawat

    1 reply

    Megha Rawat
    Megha RawatCorrect answer
    Participating Frequently
    November 18, 2015

    Please uninsatll the Acrobat DC version.

    You can install Acrobat XI pro  from the below link:

    Download Adobe Acrobat products | Standard, Pro | DC, XI, X

    Hope this helps.

    Regards

    Megha Rawat

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