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D
dwz
Participant
June 11, 2015
Answered

I recently bought Photoshop Elements 13 in a box and I want to activate it. To do so I need the serial number but I can not find it in either of the places you say it might be (on the disc sleeve or on the back of the product box). What should I do n

  • June 11, 2015
  • 1 reply
  • 214 views

I recently bought Photoshop Elements 13 in a box and I want to activate it. To do so I need the serial number but I can not find it in either of the places you say it might be (on the disc sleeve or on the back of the product box). What should I do next?

    This topic has been closed for replies.
    Correct answer Pattie-F

    DWZ,

    To contact support regarding a serial number or activation issue,  please click on the link below:

    (be sure to log in to adobe.com with your Adobe ID first)   support

    Regards,

    Pattie

    1 reply

    Pattie-F
    Pattie-F
    Legend
    June 11, 2015

    DWZ,

    Please see this link for details on how to locate your serial number:Find your serial number quickly.


    Regards,

    Pattie

    D
    dwzAuthor
    Participant
    June 12, 2015

    Sorry. Not helpful. The link you provided does not go beyond the "box or sleeve" options which do not help me. I need some kind of work-around.

    Pattie-F
    Pattie-FCorrect answer
    Legend
    June 12, 2015

    DWZ,

    To contact support regarding a serial number or activation issue,  please click on the link below:

    (be sure to log in to adobe.com with your Adobe ID first)   support

    Regards,

    Pattie

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