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danhalen
Participant
May 12, 2015
Answered

I recently installed the Adobe CC Trial versions of a few programs on my old "C" drive instead of my new "F" drive. The old "C" drive will be gone after I migrate and get the new "F" drive up to speed. What should I do?

  • May 12, 2015
  • 2 replies
  • 260 views

I recently installed the Adobe CC Trial versions of a few programs on my old "C" drive instead of my new "F" drive. The old "C" drive will be gone after I migrate and get the new "F" drive up to speed. What should I do?

This topic has been closed for replies.
Correct answer adobe_britt

Hi Dan, try running the Cleaner Tool (helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html) to fully uninstall CC from your machine, then reinstall the desktop app: creative.adobe.com/products/creative-cloud

2 replies

adobe_britt
adobe_brittCorrect answer
Participating Frequently
May 14, 2015

Hi Dan, try running the Cleaner Tool (helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html) to fully uninstall CC from your machine, then reinstall the desktop app: creative.adobe.com/products/creative-cloud

kglad
Community Expert
Community Expert
May 12, 2015

uninstall, clean per Do a clean install and then reinstall.

note:some things must go on your c drive.