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January 15, 2014
Question

I registered Elements 12 today for my PC...

  • January 15, 2014
  • 2 replies
  • 240 views

...can I load a copy on my Mac with the same serial number? Are we allowed a backup copy?

    This topic has been closed for replies.

    2 replies

    avanishdivya
    Adobe Employee
    Adobe Employee
    January 15, 2014

    Hi SRWAVLNC,

    If you have the license key for multiple platform then you can use the product on both windows & MAC.

    Thanks

    kglad
    Community Expert
    Community Expert
    January 15, 2014

    adobe single user licenses allow you two concurrent installations/activations.

    if, in the future, you want to install on a new (3rd) computer, you will need to deactivate (help>deactivate) one of the first two activations.

    you can save as many copies of the installation file(s) as you want on as many computers/storage devices as you want.

    Participant
    January 15, 2014

    I reformated my computer and now I re installed photoshop but it won't let me activate it.

    kglad
    Community Expert
    Community Expert
    January 15, 2014

    did you exceed your two activations?

    if not, what's the problem?