I registered Elements 12 today for my PC...

...can I load a copy on my Mac with the same serial number? Are we allowed a backup copy?

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Adobe Employee

Hi SRWAVLNC,

If you have the license key for multiple platform then you can use the product on both windows & MAC.

Thanks

Community Expert

adobe single user licenses allow you two concurrent installations/activations.

if, in the future, you want to install on a new (3rd) computer, you will need to deactivate (help>deactivate) one of the first two activations.

you can save as many copies of the installation file(s) as you want on as many computers/storage devices as you want.

Participant

I reformated my computer and now I re installed photoshop but it won't let me activate it.

Community Expert

did you exceed your two activations?

if not, what's the problem?

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