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Participant
December 31, 2014
Question

i reinstall mac OSX system. now, i can't Activation cs6 by my SN.

  • December 31, 2014
  • 1 reply
  • 183 views

i buy CS6 Master Collection for mac in laster year. My Macbook pro was broken at laster week,i reinstall system.  now, i can't Activation cs6 by my SN. help me PLS.

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    1 reply

    Ned Murphy
    Legend
    December 31, 2014

    If you tried to transfer the applications and did not reinstall them using installation files then that might the source of the problems.  You need to install, not transfer/copy.

    Other possibly helpful info:

    To locate the serial number:

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    Error "The serial number is not valid for this product" | Creative Suite

    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.htm

    GREEAuthor
    Participant
    December 31, 2014

    thanks, i have chang a new masterard of my Macbook and reinstall systerm, so my macbook same as new Macbook.

    before this i didnot cancellation activation of cs6 in my old sysrerm.

    then, i install cs6. but the SN not work.