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S
Set The Barr
Participant
November 6, 2014
Answered

I think I purchased the wrong product

  • November 6, 2014
  • 2 replies
  • 443 views

I purchased Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 Student and Teacher Edition (Windows,English)

and didn't notice it was Windows addition and I have a Mac. I can't get a live person to help be. Does anyone have a contact and phone number?

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

You may contact Adobe customer service and change the platform

Contact Customer Care

2 replies

heatherm1989
heatherm1989
Participant
July 27, 2017

How do I change to another product before my payment is processed for the wrong product?

Ethereal_Sunflower98BC
Ethereal_Sunflower98BCCorrect answer
Participating Frequently
November 6, 2014

You may contact Adobe customer service and change the platform

Contact Customer Care

S
Set The BarrAuthor
Participant
November 6, 2014

Thank you for the link. I was able to live chat with several people throughout their customer service team. It seems they are going to get things worked out for me.

Thanks again

Kim

Ethereal_Sunflower98BC
Ethereal_Sunflower98BC
Participating Frequently
November 6, 2014

you are welcome

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