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oliviah28170264
Participant
November 24, 2015
Question

I tried downloading creative cloud, but a white screen shows up on the webpage.

  • November 24, 2015
  • 3 replies
  • 229 views

I just got a new chromebook, and already purchased lightroom. I wanted to download the creative cloud onto this, but when I click on any download here, it brings me to a new tab and the page is white.

This topic has been closed for replies.

3 replies

Del Z
Participating Frequently
November 27, 2015

Hi oliviah28170264,

sam.am is correct. Currently, Creative Cloud is only available for Mac and Windows OS. You may want to refer to this forum discussion for more information: I just purchased a chromebook, does CC Photoshop and lightroom work with this computer?

A streaming version of Photoshop for Chromebook is in development, but it's distribution is limited at the moment. A description of the program is available here: Adobe Education Exchange‌.

Please let us know by reply if you have any further questions.

Best,

Del

Sheena Kaul
Legend
November 25, 2015

Hi,

Please try over a different browser.

Or else you may clear the cookies/cache and then try.

Refer: Creative Cloud for desktop

Regards,

Sheena

Ethereal_Sunflower98BC
Participating Frequently
November 24, 2015

You will not be able to download Creative Cloud, if you are using Chrome OS. It is only available for Windows and MAC platform.

Check the system requirements on below link.

System requirements | Creative Cloud