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Sallwitz
Participant
August 19, 2014
Question

i try to install lightroom 5.6 and receive Exit Code: 7 ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

  • August 19, 2014
  • 3 replies
  • 1274 views

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------

ERROR: Schlüssel ist im angegebenen Status nicht gültig.

ERROR: Install MSI payload failed with error: 1603 - Schwerwiegender Fehler bei der Installation.

MSI Error message: Schlüssel ist im angegebenen Status nicht gültig.

ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

-------------------------------------------------------------------------------------

This topic has been closed for replies.

3 replies

Participant
December 13, 2014

Same problem. I have CC installed on Win 7 with all other apps working fine. Tried to install Lightroom 5 and got:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR:

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Photoshop Lightroom 5 5.7.0.0 Adobe_Lightroom_x64.msi_5.7 -----------

ERROR: Error 1935.An error occurred during the installation of assembly component {5C21D397-1DA5-

3749-8C1F-165F21DE9E3E}. HRESULT: 0x80070003.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1935.An error occurred during the installation of assembly component

{5C21D397-1DA5-3749-8C1F-165F21DE9E3E}. HRESULT: 0x80070003.

ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

I uninstalled all Adobe CC software, ran Adobe CC Cleaner, cleaned my Registry using Piriform CCleaner 5, rebooted and reinstalled CC from scratch. Same problem--everything else installed correctly except Lightroom 5. Also tried uninstalling KB2918614--no joy.

Dayton

Participant
December 13, 2014

It seems that the problem is a Windows security update and not Adobe CC. From my point of view Adobe should communicate it.

Just deinstall updateKB 2918614.

Participant
December 12, 2014

It seems that a Windows Security Update is reason for that failure. Deinstall KB2918614 for solving the problem.

Jeffrey_A_Wright
Legend
August 19, 2014

Sallwitz please see Error 1603: A fatal error occurred during installation for information on how to resolve error 1603.

Sallwitz
SallwitzAuthor
Participant
August 19, 2014

Thanks for the reply.

i tried all of these solutions before but i still get the same error.

Jeffrey_A_Wright
Legend
August 19, 2014

Sallwitz which operating system are you using?  Is it 32-bit or 64-bit?