i try to unstall my creative cloud and adobe manager by delete their file, and now try to restall it, but it show the code.84

Hi Acacia_km,

I believe you are only trying to install the fresh version of Creative Cloud Desktop application ? If yes, please navigate to the following location and perform the steps as mentioned .

For Windows

1) Navigate to : C:\Program Files (x86)\Common Files\Adobe\OOBE

2) Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.

For Mac

1) Navigate to : /library/application support/Adobe/OOBE

2)Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.

Do let us know if this works fine for you or if you require any further help regarding this.

Cheers,

Kartikay Sharma