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KeeperoftheGate
KeeperoftheGate
Participant
February 26, 2015
Answered

I updated my subscription (month to month) for InDesign, but it won't let me log in.

  • February 26, 2015
  • 1 reply
  • 195 views

"Renew Your Subscription" notice keeps appearing.  It's been 8 hours (more than the 15 minutes requested by the prompt.)

This topic has been closed for replies.
Correct answer KeeperoftheGate

I answered my own problem.  Adobe doesn't actually TRY when you click Retry.  You have to "log in with another Adobe User ID" and just use the same one.  When you reset it that way, it figures it out.

Best to all!  -  QUESTION ANSWERED!

1 reply

KeeperoftheGate
KeeperoftheGateAuthorCorrect answer
Participant
February 26, 2015

I answered my own problem.  Adobe doesn't actually TRY when you click Retry.  You have to "log in with another Adobe User ID" and just use the same one.  When you reset it that way, it figures it out.

Best to all!  -  QUESTION ANSWERED!

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