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seans41951590
Participant
April 28, 2022
Question

I updated to "All Apps" and still have no access to "All Apps" *

  • April 28, 2022
  • 2 replies
  • 157 views

I updated to "All Apps" and still do not have access to "All Apps"

 

Just as stated in the header

 

*Windows10

This topic has been closed for replies.

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
April 29, 2022

For the first step try to reset the CC app. To reset the Creative Cloud Desktop app, make sure it's in the foreground, then press: 

 

Win: Ctrl + Alt + R 
Mac: Cmd + Opt + R 

 

If this doesn't help go uninstall/reinstall, as described in the link below 
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    April 28, 2022

    Hi Sean,

    We're sorry for the trouble. Did you test the issue after signing out and signing back into the Creative Cloud desktop application?

    Let us know the outcome.

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