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sr__marcelop2492806
sr__marcelop2492806
Participant
August 24, 2015
Question

I upgraded my notebook to windows 10 and Dreamweaver CS6 dosen´t start

  • August 24, 2015
  • 1 reply
  • 121 views

I upgraded windows 8.1 to windows 10, the whole Adobes Suite works well PS, Flash, etc but Dreamweaver CS6.

It doesn´t start, I only see the logo and it suddenly closes without any warning.

It happens only with DW, if I downgrade to windows 8.1 it works fine again.

Now I´m trying to reinstall DW, and it says that my licence number is not valid any more.

I don´t know what to do, it doesn´t work on W10 it doesn´t accept my licence number on W8.1 now.

How can I active my licence ?

    This topic has been closed for replies.

    1 reply

    Pattie-F
    Pattie-F
    Legend
    August 24, 2015

    IF you did not deactivate it before reinstalling, you might need to contact support to reset your activations (you are allowed 2 activated computers at a time. If you uninstall without deactivating and reinstall, it will use both.)

    You can contact support to reset your program activations.

    Please ensure you are already signed in with your adobe ID at adobe.com and then use this link to access support  :Contact Customer Care .

    Scroll down and click on the blue bar that says, "Still need help?” Contact us."

    Try uninstalling Dreamweaver and then installing again and see if it ihelps.

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