I upgraded to a new PC and now the installer won't accept my serial anymore

Forum|Forum|4 years ago
May 12, 2021
1 reply
763 views

Three years ago I bought Creative Suite 6 Design & Web Premium and it registered fine with my Adobe ID, time and time again, but after a major PC upgrade (motherboard & CPU) the installer tells me it's 'revoked'.

At first it accepted the serial but could not activate any of the programs. Tried uninstalling and reinstalling the whole package, but now the installer also says the same.

Is there not a way to "unbind" the serial from my old PC and use it on my new one?

This topic has been closed for replies.

Ged_Traynor

Community Expert

Hi

Adobe haven't sold CS6 for some time, take a look here

https://helpx.adobe.com/ie/x-productkb/global/invalid-revoked-serial-numbers.html

WickedMouseAuthor

Participant

I bought it so I could still use it in the years to come, without a subscription plan, just not get the latest and greatest updates, as Adobe "moved on". That's a lot of money down the drain =/

Ged_Traynor

Community Expert

I can only assume you didn't purchase it directly from Adobe as I mentioned Adobe haven't sold CS6 for some time, it's possible that you where sold what's called a volume license for Creative Suite 6 which is not meant to be resold to individuals.

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