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Merlyn555
Merlyn555
Participant
August 12, 2014
Question

I used migration assistant to move all my programs to my new Macbook Pro - Now CC won't run

  • August 12, 2014
  • 1 reply
  • 120 views

I used migration assistant to move all my programs to my new Macbook Pro - The programs would run but I had to enter my license key each time - I tried downloading and reinstalling CC but always get message to contact support.  Any thoughts on next step?

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1 reply

Ned Murphy
Ned Murphy
Legend
August 12, 2014

Adobe programs need to be installed, migration/transfer does not usually work.  Try using the Cleaner tool uninstall whatever you currently have on the machine and then reinstall.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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