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Participant
March 14, 2016
Answered

i used the 30 days trial on the photoshop (CC) and now i bought the app for 1 month and that only downlowd the lightroom apes and show that i need to buy the CC, what to do?

  • March 14, 2016
  • 2 replies
  • 158 views

i used the 30 days trial on the photoshop (CC) and now i bought the app for 1 month and that only downlowd the lightroom apes and show that i need to buy the CC, what to do?

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Correct answer Govardhan.V

The Sign out step is mentioned in below link :

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Even after Signing out and Signing In  if you still face same issue , let us know whether you are using Windows comp or Mac ?

We will need to check with Hosts file once .

2 replies

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
March 14, 2016

The Sign out step is mentioned in below link :

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Even after Signing out and Signing In  if you still face same issue , let us know whether you are using Windows comp or Mac ?

We will need to check with Hosts file once .

Brad Lawryk
Legend
March 14, 2016

I am assuming you purchased the Photography plan with Photoshop and Lightroom?

If so, you should not need to download Photoshop again. Just be sure  that you are signed in with the same Adobe ID that you subscribed with. In Photoshop go to the 'Help' menu and you will see a link to sign in. If you are already signed in, then sign out and sign back in.