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March 11, 2020
Answered

I've bought Adobe Photoshop on Ebay

  • March 11, 2020
  • 2 replies
  • 3636 views

Hello, I've bought Adobe Photoshop CS6 Extended on Ebay.

When the DVD arrived, instead of installing from it, I thought it was safer to enter the Licence Number in my Abobe account, and download it from Adobe itself.

I should have expected it...entering the License Number says it's invalid.

So, either the License Number is legit and has been used by someone else, or most likely it's just a fake one, since even the vendor on Ebay told me that there's no need to input it when installing the program, 

which is very suspicious and an abnormal behavior from Adobe's softwares from what I've read since on the forums and articles.

 

Needless to say, I'm not installing anything from this suspicious DVD until someone like Sheena Kaul for example can first verifiy this license number.

Please, could you do this?

Thank you in advance for helping with this situation.

    This topic has been closed for replies.
    Correct answer Just Shoot Me

    IF YOU Entered the serial number into the Adobe website Register Product page and it came back INVALID you have already Verified the serial number is either completely counterfeit, Never was valid, or has been revoked because it was for a Corporate license and has been retired and never should of been sold to individuals.

     

    No more need to contact Adobe. You already did that.

    2 replies

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    March 11, 2020

    IF YOU Entered the serial number into the Adobe website Register Product page and it came back INVALID you have already Verified the serial number is either completely counterfeit, Never was valid, or has been revoked because it was for a Corporate license and has been retired and never should of been sold to individuals.

     

    No more need to contact Adobe. You already did that.

    March 11, 2020

    Thank you everyone, that's crystal clear.

    Lesson learned, time to ask for a refund.

    March 11, 2020

    Hi

    Adobe have not sold CS6 for sometime and what you have is a pirated version, don't install it from the DVD or you could potentially infect your system with nasties, ask for you money back if you can and sign up to the Creative Cloud

    https://prodesigntools.com/dont-buy-adobe-software-on-ebay-craigslist-or-amazon-marketplace.html

    https://helpx.adobe.com/ie/genuine/faq.html

    March 11, 2020

    Hello Ged Traynor,

     

    Thank you for confirming what I was suspecting.

     

    Edit: for the sake of it, please could someone verify the License Number?

    LinSims
    Community Expert
    Community Expert
    March 11, 2020

    You'll have to talk to Adobe for that. No one here can verify license numbers.