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S
Solucky
Participant
August 7, 2015
Answered

I've just purchased CC & now can't download the Lightroom app?

  • August 7, 2015
  • 2 replies
  • 355 views

I've just purchased CC & now nothing happens when I try to download the lightroom app?

This topic has been closed for replies.
Correct answer Govardhan.V

Move Creative Cloud setup.exe from Downloads folder to C: drive.


Then try to  install Adobe Creative Cloud app.

2 replies

Pattie-F
Pattie-F
Legend
August 11, 2015

moved from Adobe Creative Cloud to Creative Cloud Download & Install

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 7, 2015

you have a cc subscription?

if yes,install the cc desktop app per Download Adobe Creative Cloud apps | Free Adobe CC trial and  use the desktop app to install lr.

if no, and you purchased lr 6 and if you follow all 7 steps you can directly download a trial here:  New Adobe Lightroom 6 (CC) Direct Download Links – Free Trials | ProDesignTools

and activate with your serial number.

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

S
SoluckyAuthor
Participant
August 7, 2015

Thanks. Yes I purchased the CC subscription.

When I try to download via the link…it stops part way and the window just goes away?

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