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Question

I've lost my serial number, and found it within my photoshop program on my computer, however, it does not have the last four digits

Forum|Forum|10 years ago
July 16, 2015
3 replies
219 views

Through a series of blunders with old emails, I cannot use my adobe ID to retrieve it. I found the serial number within the information of my product on my computer, (as I am transferring the program) however, It does not contain the last four digits to my serial number. Is there someone I can contact about finding these last four digits?

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Oh yes , I forgot lol

Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

Community Expert

Community Expert

For Windows, Google for BELARC ADVISOR to find the information on the old computer

emmao97046356Author

Participant

Thank you, however, I do not have a windows ( should have specified this.) Thank you for your time.

Community Expert

Community Expert

If you can't remember the email you used when you activated the program, I don't think Adobe staff will be able to find any information to give you

Sadly, you now know that you need to keep a folder with your original purchase information... including your serial number... for everything you buy

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You can check with Adobe Support once .

Click on Still need help button and select Chat option :

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings_stillNeedHelp