I've paid for the next year of usig Creative Cloud, but the product is still in expired status despite I can see the succeed transaction in product's properties. I can't open Photoshop: it say's I don't have a license. What can I do in such situa

Question

I've paid for the next year of usig Creative Cloud, but the product is still in expired status

despite I can see the succeed transaction in product's properties. I can't open Photoshop: it

say's I don't have a license. What can I do in such situation and how can I use Photoshop now?

[Duplicate message deleted... posting the same question more than once is confusing... Mod]

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John T Smith · Accepted Answer

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account

-If you have more than one email, but sure you are using the one linked to your subscription

Sign up