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E
egslife
Participant
November 14, 2014
Answered

I've tried to download the free 1 month trial...

  • November 14, 2014
  • 1 reply
  • 244 views

But every time I try to enter my password (which logs me in successfully to my account) it won't "recognise" it & I can't get past the double click to download Creative Cloud part... I'm using a MacBook Air.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Egslife the password you are being prompted to enter is the password for your user account.  This is the same log in you utilize to log into your computer.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
November 14, 2014

Egslife the password you are being prompted to enter is the password for your user account.  This is the same log in you utilize to log into your computer.

E
egslifeAuthor
Participant
November 17, 2014

Thanks Jeff! I'm on Appreciate your help.

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