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Participant
July 9, 2022
Question

I want to buy ae but my buy button is greyed out

  • July 9, 2022
  • 3 replies
  • 281 views

I want to buy ae but my buy button is greyed out,Does anyone know how to fix this?

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
July 9, 2022

Moved to the Download and Install forum.

Peru Bob
Community Expert
Community Expert
July 9, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Mylenium
Legend
July 9, 2022

Without any info about your system, the region you're from and otehr relevant details nobody can tell you much.

 

Mylenium

Participant
July 9, 2022
Thank you for your reply. There should be no problem with my system, because I can buy ae 
with another account. It should be a problem with my account, but it still hasn't been solved.