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O
olumideidowuonline@gmail.com
Participant
January 12, 2020
Question

I want to cancel my Account

  • January 12, 2020
  • 1 reply
  • 147 views

I'm no longer interested in your product. Please how can I stop using it? You keep removing my money every month and I can not stop it. Please kindly advice.

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 12, 2020

Log-in to your Adobe account to see exactly what you're paying for. 

https://account.adobe.com/plans

 

Click on Manage Plans button which should bring up the Cancel button.

If not, scroll down to Contact Adobe button on the same page.

 

Keep in mind that if you cancel an Annual plan before the 12th month, you will incur a 50% early termination  fee.  See subscription terms below.

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
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