Skip to main content
Participant
November 19, 2018
Answered

I want to cancel my account and subscribtion

  • November 19, 2018
  • 2 replies
  • 487 views

I want to  cancel my account subscribe  but now I am being changed charged an additional  € 307.45 and I would like to know why.

My plan is finished but I must pay fee?

Oksana Syrovotka

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here: How to cancel your Adobe Creative Cloud plan or membership

If this doesn't help you have to contact the Adobe support (see link below).

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

Abambo
Community Expert
Community Expert
November 20, 2018

If you have an annual plan and you cancel early, there is an early termination fee of half of the remaining fee.

ABAMBO | Hard- and Software Engineer | Photographer
AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
November 19, 2018

Please take a look here: How to cancel your Adobe Creative Cloud plan or membership

If this doesn't help you have to contact the Adobe support (see link below).

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo