I want to cancel my plan

Hi Faizan, 

I see that you have a Premiere pro subscription under the same ID that you are using with this community. The subscription has a billing issue and you may need to clear the dues before cancelling the subscription. Please visit your Adobe account to clear the billing issues: https://adobe.ly/42f29hD and then you will be able to cancel the subscription with help of details shared here: https://adobe.ly/43s2Ipu;

Hope this helps!

Teresa Brown can't cancel here

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

I've been trying to cancel my plan (I thought I had months ago but I keep getting billed) and everytime I try to use the chat window, it tells me I need to contact my IT support or system administrator.  This is a personal account so it isn't applicable.  Please help me as I've been billed (despite cancelling for two months now).  Thank you