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Participant
June 25, 2024
Answered

i want to cancel my plan after i forgot cancel trial plan, because im cant pay for this, pls help me

  • June 25, 2024
  • 2 replies
  • 192 views

i want to cancel my plan after i forgot cancel trial plan, because im cant pay for this, pls help me

This topic has been closed for replies.
Correct answer Shivangi_Gupta

Hi there,

We appreciate you reaching out. You can follow this article for all the questions related to subscription cancelation: https://adobe.ly/3zhRvuw

It would be important to understand the terms and conditions before proceeding with cancelation. You refer to this article: https://adobe.ly/4cftByu

Let us know if you have any questions.

 

Regards,

Shivangi

 

Thank you for being a valued subscriber, and we sincerely hope that you'll consider us again in the future. In the interim, you can use Adobe Express, which is incredibly convenient and lets you seamlessly transition between video creation, photo editing, or making TikTok and much more free of cost. Details here: https://adobe.ly/3L3vAtu

2 replies

kglad
Community Expert
Community Expert
June 25, 2024

and if you have any problems cancelling using the first link in the previous message, contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
June 25, 2024

Hi there,

We appreciate you reaching out. You can follow this article for all the questions related to subscription cancelation: https://adobe.ly/3zhRvuw

It would be important to understand the terms and conditions before proceeding with cancelation. You refer to this article: https://adobe.ly/4cftByu

Let us know if you have any questions.

 

Regards,

Shivangi

 

Thank you for being a valued subscriber, and we sincerely hope that you'll consider us again in the future. In the interim, you can use Adobe Express, which is incredibly convenient and lets you seamlessly transition between video creation, photo editing, or making TikTok and much more free of cost. Details here: https://adobe.ly/3L3vAtu