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Participant
December 12, 2018
Question

I want to change my Creative Cloud Profile

  • December 12, 2018
  • 2 replies
  • 400 views

I'd like to pass from to the 60,99 to the 12,19 cloud profile, because I just need for now to work with Lightroom and Photoshop. But it seems that my country is not supported to make the transaction by default: could you help me?

Lot of Thanks

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2 replies

Ani*Adobe
Inspiring
December 12, 2018

Hi there,

Please try the steps here Learn how to change your Adobe Creative Cloud plan  to change your current plan.

^Ani

Participant
December 12, 2018

"An error ha occured. Please Try Again"

This is all I got from today, even if I tried both of your suggestions. If only I could contapt someone of the assistance and not use the Client Automatic Service, because it makes me just go in round.

Still Thank you

Ned Murphy
Legend
December 12, 2018

If you mean you want to cancel the plan you are in and start a different plan, then you need to cancel the first and subscribe to the second.  Early cancellation of an annual subscription normally results in a penalty charge of 1/2 the cost of the remaining time of the subscription.

Participant
December 12, 2018

"An error ha occured. Please Try Again"

This is all I got from today, even if I tried both of your suggestions. If only I could contapt someone of the assistance and not use the Client Automatic Service, because it makes me just go in round.

Still Thank you