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Participant
May 20, 2018
Answered

I want to get a refund of my premiere pro cs6 because it is a 64-bit program and i have 32-bit computer

  • May 20, 2018
  • 2 replies
  • 226 views

dear adobe company,

i would like get a refund of my premiere pro i purchased this morning because i didn't knew that it was 64-bit application i have a 32-bit computer.So,It would be very thanks full of you to refund my money back or if happens i would like to get photoshop cs6 as for the money i paid for adobe premiere pro.

Thanks For Your Pericous Time.

your satisfied costumer.

This topic has been closed for replies.
Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 20, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Ann Bens
Community Expert
Community Expert
May 20, 2018