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J
jacintheb33872081
Participant
June 22, 2015
Question

I want to go back to CC 2014 after updating to CC 2015 (URGENT)

  • June 22, 2015
  • 1 reply
  • 1764 views

I saw this morning that Adobe CC 2015 was available. I had  an "UPDATE" button next to my Adobe CC 2014 applications, such as Photoshop, InDesign and Illustrator.

Then I realized that the CC 2015 versions were only 30-day trials so I immediately wanted to go back to 2014 but now I can't. I tried uninstalling Photoshop CC 2015 and I thought that the option to re-download Photoshop CC 2014 would be available but it's not, so now I can't work because I don't have Photoshop.

HELP

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1 reply

Sheena Kaul
Sheena Kaul
Legend
June 22, 2015

Hi Jacinthe,

Please refer to the help document below to fix the trial error:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

To revert back to the CC2014 apps, please refer to the link below:

http://blogs.adobe.com/adobecare/2015/06/16/how-to-find-and-install-previous-version-of-adobe-apps-in-cc-2015/


Regards,

Sheena

tomb45125511
tomb45125511
Participant
June 22, 2015

I tried the first link and it didn't work, still getting the 30 day trial.

I tried the second link and doesn't load. I only see 3 apps. HELP!!!!

Sheena Kaul
Sheena Kaul
Legend
June 22, 2015

Please try to check your host file for any Adobe blocked entries.

WIN:  Windows 7 - Edit the Hosts File

MAC: How to Edit the Hosts File on Mac OS X • TekRevue

In case there are any blocked Adobe entries, please delete them and then save the file.

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