Skip to main content
moonsault88
moonsault88
Participant
February 24, 2016
Answered

I want to purchase the InDesign monthly subscription - but the PayPal payment option is not loading?

  • February 24, 2016
  • 1 reply
  • 209 views

Hi, as the title says, I want to try out InDesign for a little more and want to purchase it with the PayPal payment option - which is not loading at all.

I restarted it and tried it again several times, and left it loading for more than 15-20 minutes - no reaction. What is going on? Please help.

This topic has been closed for replies.
Correct answer Bani Verma

Hi moonsault88,

You can try using a different browser or reset the same browser and check.If still doesn't work then Contact Customer Care

**Be sure to remain signed in with your Adobe ID ( Email id used for purchasing the subscription ) before accessing the link above**

Select the exact options shown below in the screen shot to get support options:

Let us know if this helps.


1 reply

Bani Verma
Bani VermaCorrect answer
Legend
February 24, 2016

Hi moonsault88,

You can try using a different browser or reset the same browser and check.If still doesn't work then Contact Customer Care

**Be sure to remain signed in with your Adobe ID ( Email id used for purchasing the subscription ) before accessing the link above**

Select the exact options shown below in the screen shot to get support options:

Let us know if this helps.


Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices