I WANT TO QUIT ALL MY ACCOUNTS

Forum|Forum|8 years ago
February 3, 2018
2 replies
843 views

I cannot find a way to complete cancel all of my membership with ADOBE and there is no way to even contact 'Customer Service' ... which, in this case, would be a mis-nomer. If there is such a thing as Customer Service at ADOBE ... available on their website I cannot find the way to access it. If there is a phone number for ADOBE Customer Service it is NOT on their website. There is no way to CHAT or to SEND AN EMAIL ... and I'm totally frustrated with ADOBE and I JUST WANT TO QUIT ALL OF MY ACCOUNTS.

Contact me by the phone number you have for my account and let's get the quitting started.

Creative Cloud

This topic has been closed for replies.

Correct answer John T Smith

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

I hope you read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html so you will know that an early cancel has a fee

A

Anne27044851kt2u

Participant

Please cannel all my account

kglad

Community Expert

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.