I want to refund~~~~~~~~~~

Question

I couldn't press cancel my subscription on April 22nd, so my $20 money was withdrawn from my account. Right now I've cancelled my subscription and refunded, but the money hasn't come yet 13 days later days. Did I lose money?

AxelMatt · Answer

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.