Inspiring

Question

I want to uninstall every adobe app from my pc without internet access but it does not work because

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I want to uninstall every adobe app from my pc without internet access but it does not work because I need internet access to launch the pointless creative cloud app. Can someone help?

kglad

Community Expert

if you want the most thorough uninstall, you should connect and carefully follow each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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Auck FdobeAuthor

Inspiring

Okay can you tell me how to "uninstall every cc app including preferences" when the computer has no internet connection?

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kglad

Community Expert

you can try your os uninstaller

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rayek.elfin

Legend

Have you tried the uninstaller/cleaner utility?

https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html

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Auck FdobeAuthor

Inspiring

Yes I tried but the folder "C:\Program Files\Adobe\Adobe Creative Cloud Experience" with all contents (like CCXProcess.exe) is still there.

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Ben M

Community Expert

Yes I tried but the folder "C:\Program Files\Adobe\Adobe Creative Cloud Experience" with all contents (like CCXProcess.exe) is still there.

By @Auck Fdobe

If the cleaner tool ran successfully and only the empty folder remains can you not just drag that to the trash or are you getting an error attempting to do that?

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