Participating Frequently

Answered

i want to unsubscribe

Forum|Forum|7 years ago
April 28, 2018
5 replies
5103 views

i want to unsubscribe from adobe cloud and account but can't find the usubscribe page. For some reason it is not available you get linked to all kind of options but not one that says unsubscribe account.

Creative Cloud

Correct answer Beverley Gray

I have tried through: Contact customer care - what type of issue ar you experiencing - choose a plan or product and issue above.

And thts it.

All I want is to be able to deleted my account e-mail and adress from Adobe serrver and contacts.

Hi there

Please go to Adobe Privacy Center

Click on Contact Us and fill out the privacy form to request that your Adobe ID is deleted.

Kind regards

Bev

K

Kevin280854789u5y

Participant

iwant to unsubscribe

AxelMatt

Community Expert

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Peru Bob

Community Expert

@AxelMatt

You beat me by 3 seconds.

K

Khadeja23010407sksa

Participant

I don't know. But I never used thses services. I want to unsubscribe them all.

K

Khadeja23010407sksa

Participant

Thank you for cancelling. I have paid before but never used it. Right now I have no money.for that reson i want to unsubscribe it.

Y

yousef5C3C

Participant

I want unsubscribe to the account

kglad

Community Expert

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

E

eliac71264650Author

Participating Frequently

Kglad, thanks for your suggestions. The problem now is how to unsubscribe from Adobe.I want to clear my account from my PC as I am selling it and I no longer use Adobe products.

hans-g.

Legend

... as an addition: In this case Adobe has prepared this practice: Transfer an Adobe product license

I quote: For information about transferring a volume license, contact us through Adobe Volume Licensing Help. For information about using software on multiple computers, see End-user license agreements FAQ, or see the Adobe product license agreement for your product. Aso. ...

Hans-Günter

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