I want to upgrade Premiere element12 but find only version 14 for photoshop...

I´m still waiting for an answer with a sustainable solution from Adobe of How to get refund. Three more days and after that I will notify the problem to consumers organisations as well as computer Magazine.

I checked the help desk but when in the deactivation of element premiere there is no option for refund or other alternate that match.

So I choose

downloading, installing, setting up/Licensing and activation,/try these first/activation and deactivation help

so far OK

but when the new windows appears

I click on deactivate an app...

and then start the circus

link, new link Another link,  hundred of links and click

Impossible procedure...

I check in Swedish

exactly the same nightmare

even when on the pageg to be refund or to be in Contact for some help...

impossible

well done Adobe!!!

the most perfect impossible way to be refund

AL

Hi Andre,

I believe you can upgrade using the following Link: http://www.adobe.com/in/products/premiere-elements/buying-guide.html

Let me know, if you face any roadblock.

Regards,

Rahul

Downloadable installation files available:

• Suites and Programs:  CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | 9,8 | 9 standard    | 8 standard
• Captivate:  8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2
• Lightroom:  6| 5.7.1| 5 | 4 | 3
• Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

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