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isabellao12956879
isabellao12956879
Participant
January 9, 2016
Answered

I would like to change my subscription to a new laptop. Do I just sign out on the old laptop and download onto the new one or must I uninstall on the old one first? I also have it installed on my desktop which will not change. Thank you!

  • January 9, 2016
  • 1 reply
  • 220 views

I would like to change my subscription to a new laptop. Do I just sign out on the old laptop and download onto the new one or must I uninstall on the old one first?   I also have it installed on my desktop which will not change. Thank you!

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1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 9, 2016

Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help

-also read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

-or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

isabellao12956879
isabellao12956879Author
Participant
January 9, 2016

Thank you very much for the links, John. The chat support suggested that all that needs to be done is to sign out of the old one and install in the new one. Thank you again!

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