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Correct answer Ned Murphy

The Cloud manager has to be installed on the main drive.  The applications can be installed elsewhere.

Change Install Location for Applications

With the CC application opened, choose the little gear icon in the upper right corner and then choose Preferences.  In the Preferences screen select Creative Cloud and then look for the Install Location drop down

2 replies

E
Edward251269027cxz
Participating Frequently
July 7, 2022

I've followed the instructions and the preferences area shows the apps as having moved to the new location ...... but when I check the contents of the target drive they haven't moved at all! So the preferences section is showing a different locations for the apps than where they are actualy installed! Please help!

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 7, 2022

As far as I know, the install instructions are for a NEW install, not to move already installed programs

 

You will need to UN-install what you have and do a new install

    E
    Edward251269027cxz
    Participating Frequently
    July 7, 2022

    Thank John,

    I feel dumb - after 40 years of computer experience I should have realised this! Many thanks for putting me on the right track and so quickly. Much appreciated.

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    October 4, 2015

    The Cloud manager has to be installed on the main drive.  The applications can be installed elsewhere.

    Change Install Location for Applications

    With the CC application opened, choose the little gear icon in the upper right corner and then choose Preferences.  In the Preferences screen select Creative Cloud and then look for the Install Location drop down

      I
      IronXop
      Participant
      May 4, 2022

      This is stupid. I'm somewhat apalled. I may request a refund.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      May 4, 2022

      You must cancel inside 14 days of buying a subscription or the contract you agreed to will charge you

       

      To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
      -READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
      -do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
      --this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

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