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May 28, 2015
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I would like to know some trouble shooting tips, I have been trying to reinstall Creative Cloud. After I installed it Adobe Application Manager launched and there in no sign of Creative Cloud app in my applications folder. I am currently trying to re

  • May 28, 2015
  • 1 reply
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I forgot to add I am add I am Mac based

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Correct answer Sheena Kaul

Hi Linda,

Please try to uninstall the Adobe CC completely by running the CC cleaner tool from the help document below:

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Once the removal has been done, please download the installer from the help document below and install:

Creative Cloud for desktop

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 28, 2015

Hi Linda,

Please try to uninstall the Adobe CC completely by running the CC cleaner tool from the help document below:

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Once the removal has been done, please download the installer from the help document below and install:

Creative Cloud for desktop

Regards,

Sheena