I would like to report a theft of my product codes and serial number

Hi @Natasha5C89,

Adobe's official support center is located in India.  AFAIK, they don't have support centers in N. America.  Sorry if that offends you but that's how it is.

As for "stealing" your serial number, I think you're mistaken. More likely, you have an incompatible computer system for your product version.  Or maybe Staples sold you a bad license.  In any case, this is NOT something fellow product users can remedy.  Sorry.

Depending on your product license, Acrobat Pro 2020 requires Win10 with latest updates or Mac 10.13 or higher.  See links below.

• https://helpx.adobe.com/acrobat/system-requirements.html
• https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to access your Adobe Support History & recent case #.
https://account.adobe.com/products

Do reference your case # when you contact Adobe support again.  If necessary, ask for a supervisor for assistance.

CONTACT ADOBE SUPPORT:
Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Good luck!

The customer service in India stole my serial number on the Adobe Pro I purchased at Staples. 

How can reach someone in Canada? The general phone number goes to India, they don't know what they are doing, they don't understand the basics, two product codes for different OS Windows and Mac. And one serial Number. The support has stolen my serial number. 

I purchased Adobe Pro 2020 on April 9th,2021. 

By @Natasha5C89

Adobe Acrobat Pro 2020?

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