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Participant
October 20, 2018
Answered

id number

  • October 20, 2018
  • 2 replies
  • 201 views

hi

I don't remember my id number

end I cent do sign in

This topic has been closed for replies.
Correct answer John T Smith

You signed in and posted a message here

What are you doing when you can't sign in?

If you are installing on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 20, 2018

You signed in and posted a message here

What are you doing when you can't sign in?

If you are installing on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

Legend
October 20, 2018

That's a big problem. Try harder.