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Participant
October 23, 2019
Question

If I fail to pay after my trial ends what happens?

  • October 23, 2019
  • 2 replies
  • 286 views

If I fail to pay after my trial ends what happens?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
October 23, 2019

..but you won't be able to use the software if you cancel.

Nancy OShea
Community Expert
Community Expert
October 23, 2019

When the trial ends, your plan automatically converts to a 1 year contract until you cancel.  You have 14 days to cancel without a penalty fee.  After 14 days the penalty fee for early cancellation is 50% of remaining months.    See link below for details.

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
Participant
October 23, 2019

So, if I cancel the day my trial ends, will I be forced to pay anything?

Nancy OShea
Community Expert
Community Expert
October 23, 2019

No. 

 

Nancy O'Shea— Product User & Community Expert