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Participant
February 7, 2015
Answered

If I have a hard copy of Lightroom, can I use my serial number to get a digital download? My new computer (PC) doesn't have a disk drive.

  • February 7, 2015
  • 1 reply
  • 205 views

I have a hard copy (disk) of Lightroom 5.  I just bought a new computer (PC) that doesn't have a disk drive.  Can I obtain a digital download using the serial number I already have?

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    Correct answer kglad

    install lr 5.7.1 directly instead of installing lr 5 and updating.


    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 7, 2015

    install lr 5.7.1 directly instead of installing lr 5 and updating.


    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    Participant
    February 7, 2015

    Thanks; worked perfectly.

    kglad
    Community Expert
    Community Expert
    February 7, 2015

    you're welcome.