Ik heb een wachtwoord aangemaakt en weter zeker welk wachtwoord het is. Nu wil ik Photoshop installeren en en de installer reageert niet op dat wachtwoord. Hoe kan dat?

Hi uddel

Thank you for posting on the community.

We understand that password-related issues can be challenging. Our community experts have shared some helpful resources below that explain how to reset your password and regain access to your account.

Please review the suggested links and follow the steps provided. If you continue to experience any difficulties after trying them, please let us know. We'll be happy to assist further.

Thanks,
^Akansha

this is what i get

use https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/reset-adobe-password.html

Can you share the screenshot of what you get? Try using your computers password. If you are logged into Creative Cloud Desktop app then you can even change your password https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/reset-adobe-password.html. However, before doing that be sure which password is it asking for