Participant

Answered

IL programma di installazione non rileva connessione ad internet che invece è presente !!! Come fare? Non riesco ad attivare Lightroom 6 per desktop

Forum|Forum|10 years ago
March 26, 2016
1 reply
415 views

Non si attiva Lightroom 6 per desktop perchè il programma di installazione non rileva la connessione ad internet che invece è presente !!!! Come fare? Se non riesco come fare per recedere dal contratto e riavere indietro quanto speso per l'acquisto?

IT

This topic has been closed for replies.

Correct answer Ned Murphy

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Cancel your Adobe Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

Community Expert

Community Expert

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

To Cancel see reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

To Return https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

remol58480689Author

Participant

Continua a fare lo stesso errore: IL PROGRAMMA NON RILEVA CONNESSIONE INTERNET - RIPROVA

E' possibile avere il programma in DVD pagando ovviamente la differenza? Oppure come faccio ad esercitare il diritto di recesso e ad avere indietro i soldi spesi?

Ned MurphyCorrect answer

Legend

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Cancel your Adobe Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp