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A
alex_anim8s
Participant
July 6, 2015
Question

Illustrator CC 2014 just disappeared!

  • July 6, 2015
  • 1 reply
  • 92 views

I installed Illustrator CC 2015, but don't know if I need to pay more than I already am to use it, so I uninstalled it through the CC app.  Meanwhile, Illustrator 2014 is now deactivated (i.e., uninstalled).  I suddenly don't have a copy of the software I already pay to use.  The download for the 2014 version doesn't even appear in the CC app.

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1 reply

Pattie-F
Pattie-F
Legend
July 6, 2015

Hi Alex,

Please see these links for assistance  with the apps closing

https://helpx.adobe.com/creative-cloud/kb/cc-2015-applications-crash-on-launch---mac-os.html

CC applications close immediately after launch

Also, if you wish to install an earlier version, here are the instructions:

http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html


Pattie

A
alex_anim8sAuthor
Participant
July 6, 2015

Illustrator 2014 is neither showing up in the app, nor on the web page.

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