Hello I buy Illustrator CC 2018 some weeks ago and I can't use it. Every day I try and retry to make all the stuff but nothing works.
I already try all the thing that I could found on forum and tutorial but it doesn't works either. Please help. I try for 20 days now.
Do you have checked your Adobe account? What is listed in the section Subscription & Products?
If there's nothing and you are sure that you have completed the appropriate subscription you have to contact the Adobe support, because this is a public forum and not Adobe support...
You have to contact Adobe staff to help (click below).
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
https://helpx.adobe.com/contact/support.html
If the subscription is listed please take a look here:
Not all apps displayed for download | Adobe Creative Cloud desktop app .
Learn how to activate and deactivate Creative Cloud apps
Convert a Creative Cloud trial to a paid Creative Cloud membership
Stop Adobe Creative Cloud from opening in trial mode after purchase
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices