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Participant
August 25, 2018
Answered

Illustrator CC 2018 "No Subscription Found"

  • August 25, 2018
  • 2 replies
  • 366 views

Hello I buy Illustrator CC 2018 some weeks ago and I can't use it. Every day I try and retry to make all the stuff but nothing works.

I already try all the thing that I could found on forum and tutorial but it doesn't works either. Please help. I try for 20 days now.

This topic has been closed for replies.
Correct answer AxelMatt

Do you have checked your Adobe account? What is listed in the section Subscription & Products?

If there's nothing and you are sure that you have completed the appropriate subscription you have to contact the Adobe support, because this is a public forum and not Adobe support...

You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

If the subscription is listed please take a look here:

Not all apps displayed for download | Adobe Creative Cloud desktop app .

Learn how to activate and deactivate Creative Cloud apps

Convert a Creative Cloud trial to a paid Creative Cloud membership

Stop Adobe Creative Cloud from opening in trial mode after purchase

2 replies

Participant
August 26, 2018

Okay thank you

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
August 25, 2018

Do you have checked your Adobe account? What is listed in the section Subscription & Products?

If there's nothing and you are sure that you have completed the appropriate subscription you have to contact the Adobe support, because this is a public forum and not Adobe support...

You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

If the subscription is listed please take a look here:

Not all apps displayed for download | Adobe Creative Cloud desktop app .

Learn how to activate and deactivate Creative Cloud apps

Convert a Creative Cloud trial to a paid Creative Cloud membership

Stop Adobe Creative Cloud from opening in trial mode after purchase

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