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timp44320636
Participant
August 2, 2016
Question

Illustrator CS5 exit code 11 - no other instance running

  • August 2, 2016
  • 1 reply
  • 172 views

I am trying to install Illustrator CS5 and keep encountering exit code 11, but there is no other instance running. Win7E 64-bit in a corporate environment (limited admin privileges). I tried restarting, closing all programs, and clearing the %temp% folder (separately and all at once). I downloaded the file from Download Adobe Creative Suite 5 products. Please help!

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1 reply

John T Smith
Community Expert
Community Expert
August 2, 2016

>limited admin privileges

You must use a full Administrator account to install

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)